Privacy Policy

Last updated: April 27th, 2026

1. Overview

This Privacy Policy explains how Portweaver (“we”, “us”, “our”) handles information.

This policy applies only to:

Note:
The Portweaver application is designed to run entirely on-premise and does not transmit data to our servers.

2. Website Data Collection

We collect only the information necessary to operate accounts and licensing.

Account Information

When you create an account, we may collect:

  • Email address
  • Authentication/session data

Authentication to the website is handled by a third-party provider (Clerk), which processes data according to its own privacy policy.

Authentication and account data within a deployed Portweaver instance are handled locally within your environment and are not transmitted to or accessible by us.

3. Application Data Behavior

The Portweaver application:

  • Runs locally within your network environment
  • Does not transmit telemetry or usage data to our servers
  • Does not require a persistent internet connection
  • Does not send device, network, or configuration data externally

All operational data remains under your control within your own infrastructure. We do not collect logs, device information, or operational data from deployed Portweaver instances.

4. Licensing & Identity

The website may be used to:

  • Manage licenses
  • Provide account access
  • Distribute updates or documentation

The Portweaver application itself does not rely on continuous communication with our services.

5. How We Use Data

We use collected website data only to:

  • Provide authentication services
  • Manage licensing
  • Respond to support requests

6. Data Sharing

We do not sell or share personal data.

We may share data only with:

  • Authentication providers (e.g., Clerk)
  • Infrastructure providers required to operate the website

7. Data Retention

We retain account data only as long as necessary to provide services.

You may request deletion of your account at any time.

8. Your Rights

You may request:

  • Access to your data
  • Deletion of your account

Contact: support@portweaver.com

9. Security

We rely on trusted service providers and industry-standard practices to secure account data.

For a deployed device instance, please see our deployment security overview

10. Changes

We may update this policy, with updates posted on this page. Continued use of the website or the Portweaver application after changes are posted constitutes acceptance of the updated terms.

11. Contact

support@portweaver.com